Frequently Asked Questions

Everything you need to know about shopping with Noor Kids

What are your shipping rates and delivery times?

We offer standard shipping across the country. Orders are typically processed within 1-2 business days, with delivery expected between 3-7 business days depending on your location.

What is your return policy?

We want you to be completely satisfied. You can return any unused and unopened items within 30 days of purchase for a full refund, excluding shipping costs.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

Are your products safe for children?

Safety is our priority. All Noor Kids products undergo rigorous quality testing and comply with international safety standards to ensure they are non-toxic and age-appropriate.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to select international destinations. Please enter your address at checkout to see if your country is eligible and to view calculated shipping fees.